For example, if you bet $500 on Team A to win $450, we'll take $450 into consideration to calculate the rollover and if you bet $250 on Team B to win $50, we'll take $50 so the total action applied towards fulfilling the rollover requirement would be $500 ($450 + $50). When calculating Rollover, we use the lower of the risk/reward value as the effective value. Richard are you reading my messages? Daniel: Will there be anything else I can assist you with at this time? richard Lech: does this mean, i have to bet 1700 on sports? richard Lech: what happens then? Daniel: Please read always the rules and terms and conditions. richard Lech: i am like everybody else-just stupid not to read all the ermsk Daniel: I wish I could, when you use a free play you are agreeing that you understand and accept the conditions. richard Lech: can you cut me a break here? i only want to withdraw $60 for a car part that I need richard Lech: ive lost thousands on this site Daniel: That's another gambling site, every gambling site has their own way to do business. richard Lech: i was in a ssimlar situation with sportsbetting and they allowed me to w/d the poker money after i gave up the the frree play moneym Daniel: You have money in poker, the account has to be fully in $0 Daniel:Įither you comply with the rollover or lose it all so that you don't have it anymore. 54 and my free play balance 3.2 down to zero, wouldd that be good Daniel: richard Lech: if i use the available balance of. So don't use more bonus if don't want to be attached to any rollover. If your account ever reach to $0 the rollover won't exist anymore. richard Lech: what if you dont have $1750? Daniel: You will have to meet the rollover, once a bonus is used you are attached to the conditions. richard Lech: what if it goes to zero? Daniel: You still have 3.20 USD as free play balance. richard Lech: that doesnt answer my question Daniel: When you use a bonus within the 30 days then it does get expired. richard Lech: so considering #11 where does that leave me? Daniel: On 25% lifetimes bonus you click on terms and conditions and you will see it there. richard Lech: where is the multiplier of 6 in the terms and conditions? Daniel: Daniel: The Rollover is calculated by adding the Deposit + Fees (If ANY) + Bonus and multiplying it by the set roll-over amount. The free play was 25% from the deposit of $230 richard Lech: so i thought rollover is only for the bonus Daniel: You got that bonus for the deposit of 230 + free play amount 57.5 * 6 = 1725 Daniel: I said deposit of 230 richard Lech: it was 57.5 Daniel: You got that bonus for the deposit of 230 + free play amount 57.5 * 6 = 1725 richard Lech: the bonus wasnt 230 Daniel: This was the bonus amount 57.50 USD richard Lech: so the rollover is like 300x? Daniel: richard Lech: how much bonus did i use? Daniel: richard Lech: and what else do you require? richard Lech: and how was $1725 dreived? Daniel: Only sport bets count towards the rollover. richard Lech: so what do i have to do? Daniel: Casino, poker, horses and skill game action do not counts towards the rollover. If you used a freeplay bonus, you are required to comply with the rollover before cashing out. Roll-over is the action we expect in return if a bonus is used. richard Lech: so hat does that mean? Daniel: I'll be right with you. You could not cash out firstly because you used a free play and now you have a rollover you need to meet. Kindly hold on for a moment while I review the account for you. May I have your pet's name please? richard Lech: sunshine Daniel: richard Lech: i tried but they said to contact customer service Daniel: Hi Richard, I can tell you how to request it but it's the player the one who must request it. My name is Daniel How may I help you today? richard Lech: Hi Daniel, can you help me witha payout? Daniel: Your estimated wait time is 2 minutes and 34 seconds. Info: All agents are currently assisting others. Heress a transcript below from a conversation with customer service: Info: Thank you for choosing to chat with us. But they said because they gave me a $60 bonus, I now have to be $1700 on sports before i can w/d $60.
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